A Development Approach to Remote Services in Australia

Paper

A Development Approach to Remote Services in Australia

The purpose of this paper is to provide a perspective on remote services, a perspective that draws on international practice in the field of development combined with insights from research on service delivery in remote Australia. The paper argues that there commonly exists a lack of consistency between strategic goals in service design and the realities of operational service delivery. Better outcomes from services could be achieved by an approach that orientates them towards human development objectives, leading to longer-term and sustainable results.