What an effective program is

What an effective program is

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Our partnership with Ninti One

Our partnership with Ninti One (www.nintione.com.au) is never short of complex and challenging work. Recent discussions have centred on the design and planning of programs. Frameworks for measuring impact, governance training and achieving an effective model for supporting the rollout of programs across a geographically expanded area of remote Australia have been central to the current period of work. It has been interesting to reflect on what makes for an effective program. Drawing on other programs managed by Ninti One and Community Works, six key ingredients come to mind:
  • Productive relationships, especially through investing in building trust and rapport with community organisations
  • A program model that everyone understands, meaning that priorities, ways of working, roles and responsibilities fit together in a manner that might not be perfect but is workable.
  • A strategy that navigates whatever complexities exist around policy, practice, local expectations and needs to achieve the desired results on a cost-effective way.
  • Clear-sighted communication with stakeholders, meaning the range of people with an interest in or affected by the program. It involves making sure people and organisations are kept informed, consulted with and participate in a way that is appropriate to the program.
  • A shared understanding of what success looks like, which is critical in situations where problems may be many and program participants consistently feel they are not achieving what they want.
  • Leadership, especially where decisions need to be made with clarity and confidence.
Yes, it may be true that financial management, accountability and other factors are not included above, but my focus here is on the human aspects of programs, which have to be central to programs and projects with a social focus. Work continues and we look forward to contributing to the determined, long-term economic and social development efforts of Ninti One and many people and organisations in remote Australia.
Ninti One’s Aboriginal Community Researcher network plays a central role in its programs
Learning development practice

Learning development practice

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The current design of the Masters program on Management in Development

The current design of the Masters program on Management in Development is in its third year and is being coordinated by Steve Fisher. The focus of the program is effective development practice and it is offered as five one-day participatory workshops on aspects of the subject:

It is always interesting to observe which elements of the program appear most engaging and relevant to students. Sometimes they can be surprising, such as the preparation of a proposal for an imaginary Men’s Shed project in Carlton. Using the outline below, four groups each wrote a section of the proposal.

We then read the whole document out as a single description of the need, design implementation and intended outputs and outcomes. This was the final part of a day of learning about the subject of communicating on projects, especially to attract resources for them. It was a strangely uplifting experience. I compiled the final version into a two-page concept paper.

Another part of the program that always proves interesting is on innovation, focussing on four aspects of the subject:

  • Conceptual frameworks (new ways to think). Example: Social inclusion
  • Process improvements (new practice). Example: Participatory impact diagrams/outcome mapping
  • Technical change (new technology). Example: Use of mobiles for development purposes
  • Organisational change (new ways to organise). Example: Social enterprise and social franchising.

Following success with a marketplace approach to learning in an event for over 100 participants on water and sanitation in Melbourne last year, we used the same method for this work. An advantage was that it enabled students to move around between subjects across a one-hour period, learning from and contributing to each. The end results were impressive and I will feature them in a future blog on the subject of innovation.

My appreciation to the excellent and dynamic student group of twenty-four people, representing ten countries. Many thanks also to Maria Rodrigues for her research support and to Ingrid Horton for design work on the program.